How Your Data is Stored
Enterprise-grade security for your personal information
- Encrypted Database
All data is stored in an encrypted MongoDB database with industry-standard security protocols.
- Password Security
Passwords are hashed using bcrypt — we never store or can see your actual password.
- Secure Sessions
JWT tokens with expiration ensure your sessions are secure and automatically expire.
- Isolated Data
Your memories, conversations, and profile are tied to your account only — never shared across users.
Who Can See Your Data
Complete transparency about data access
You Have Access To
- • All your conversations
- • All your stored memories
- • Your profile and preferences
- • Your projects and shared content
- • Ability to export everything
- • Ability to delete anything
Admins Cannot See
- • Your conversation content
- • Your stored memories
- • Your personal profile details
- • Your project contents
- • Any identifying information in chats
What admins CAN see: Aggregate, anonymous metrics only — total users, message counts, system health. This helps us improve the product without compromising your privacy.
Security Measures
Multiple layers of protection
Prevents brute force attacks and abuse
Protects against prompt injection attacks
Blocks bots at sign-up
Sessions expire automatically
All data encrypted in transit
Role-based permissions system
Import Data Privacy
Your chat history is analyzed, not stored
When you import chat history from ChatGPT, Facebook, or other platforms:
Your messages are analyzed to understand your communication style, interests, and personality.
The AI-generated insights are added to your personalized profile.
Your original messages are permanently deleted from our servers immediately after analysis.
✓ Only insights and summaries are kept — never your actual conversations
We're Not Just ChatGPT
A unified AI interface, not a wrapper
SoulPrint isn't locked to one AI provider. We're a multi-model platform that lets you choose the best AI for your needs:
Why this matters for privacy: Your data is stored on SoulPrint's servers, not permanently with any AI provider. When you send a message, it's processed by your chosen AI and the response is returned — but the AI providers don't retain your conversation history the way they would if you used them directly.
You're In Control
Your data, your rules
View & Edit
See all your stored memories and edit or remove any of them anytime.
Export Everything
Download all your data — conversations, memories, profile — at any time.
Delete Anytime
Delete individual memories, conversations, or your entire account permanently.
AI Processing Transparency
How your messages are handled
You Send a Message
Your message is encrypted and sent to SoulPrint's servers.
We Add Context
Your stored memories and preferences are added to give the AI context about you.
AI Processes
The message is sent to your chosen AI provider (OpenAI, Anthropic, etc.) for processing.
Response Stored
The response comes back to us, and we store it in YOUR account — not the AI provider's.
Key difference from ChatGPT: When you use ChatGPT directly, OpenAI stores your entire conversation history. With SoulPrint, your history is stored with us — the AI providers only see individual requests, not your full history.
What We Don't Do
Questions or Concerns?
We're committed to transparency. If you have any questions about how your data is handled, please reach out.
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